Contact 92 Club

Reach us

Need help with your 92 Club account? Our support team is reachable through two direct channels. For account issues, deposit or withdrawal queries, including payments via PhonePe, GPay, or BHIM UPI, or game-related concerns, email us at [email protected]. We respond to every message within 24 hours during live-agent hours. For faster real-time help, use in-app chat: open the 92 Club app, tap the chat icon, briefly describe your issue, and a support agent will connect with you. Priority is given to active game queries and pending payment cases.

Office hours

Knowing the right time to contact us helps you get faster answers.

• Automated in-app chat: Active 24/7, every day of the year, no holidays, no downtime. Use this anytime for FAQs, checking account balance, or logging a support ticket outside regular hours.
• Live human agents: Available Monday to Sunday, 9:00 AM to 9:00 PM IST. Agents handle complex cases such as failed UPI transactions via PhonePe, GPay, or BHIM, bonus eligibility disputes, and account verification reviews.

Queries submitted after 9:00 PM IST are automatically logged and queued for the first available agent the next morning at 9:00 AM IST. You will receive an email acknowledgement once your ticket is assigned.

Online-only support

92 Club is a fully digital platform. There is no physical office, walk-in counter, branch, or postal address anywhere in India, and you will never need one. Our support reaches you instantly through in-app chat and email. No travel, no queues, and no region-specific delays.

Unlike traditional services that require you to visit a branch or call a helpline, 92 Club's digital support model means agents can access your account details, transaction history, and game records in real time, enabling faster, more accurate resolutions from the very first message.